Effective Date: 01st June 2005
Company Name: FayzanZahid
Website: https://fayzanzahid.com

At FayzanZahid, we aim to provide reliable web hosting, domain, server, and related digital services. This Refund Policy explains when refunds may or may not be issued for services purchased through our website.

By purchasing or using our services, you agree to this Refund Policy.

1. General Refund Policy

Refunds may be issued only in accordance with the terms stated in this policy.

Refund eligibility depends on the type of service purchased, the reason for the refund request, the time passed since purchase, and whether the service has already been activated, delivered, renewed, registered, or used.

Submitting a refund request does not guarantee approval.

2. Money-Back Guarantee

Eligible hosting services may qualify for a refund if the refund request is submitted within [Number of Days, e.g., 7, 14, or 30 days] from the original purchase date.

This money-back guarantee may apply to selected services such as:

• Shared hosting

• Reseller hosting

• Selected VPS hosting plans

• Selected managed hosting plans

The money-back guarantee applies only to first-time purchases and does not apply to renewals, upgrades, add-ons, or repeated purchases of the same service.

3. Non-Refundable Services

The following services are generally non-refundable:

• Domain name registrations

• Domain renewals

• Domain transfers

• Domain redemption or restoration fees

• SSL certificates

• Dedicated servers

• VPS setup fees

• Server setup fees

• Software licenses

• Control panel licenses

• Paid addons

• Backup services

• Website migration services

• Website development or customization work

• Maintenance services already performed

• Third-party services

• Promotional, discounted, or special-offer services

• Services suspended or terminated due to abuse or policy violations

Once a domain name, SSL certificate, software license, or third-party service has been registered, activated, issued, renewed, or delivered, it cannot usually be cancelled or refunded.

4. Renewals

Service renewal payments are non-refundable once the service has been renewed.

It is your responsibility to cancel any service before its renewal date if you do not wish to continue using it.

Failure to use a service after renewal does not qualify the payment for a refund.

5. Domain Name Refunds

Domain name payments are non-refundable because domain registrations, renewals, and transfers are processed through third-party registries and registrars.

Once a domain order has been submitted successfully, we cannot reverse the registration or renewal.

You are responsible for checking the spelling, extension, and accuracy of the domain name before completing payment.

6. Account Credit

In some cases, instead of issuing a refund to the original payment method, we may offer account credit.

Account credit may be used for future purchases or renewals with FayzanZahid.

Account credit has no cash value and cannot be withdrawn, transferred, or exchanged for money unless required by applicable law.

7. Refund Request Process

To request a refund, you must contact us through our official support channel.

Your refund request should include:

• Your full name

• Registered email address

• Invoice number

• Service name

• Reason for requesting a refund

• Payment method used

Refund requests must be submitted within the applicable refund period.

8. Refund Processing Time

Approved refunds may take [Number of Business Days, e.g., 5–15 business days] to process.

The actual time for the refunded amount to appear in your account may depend on your bank, card issuer, payment gateway, or payment provider.

FayzanZahid is not responsible for delays caused by third-party financial institutions or payment processors.

9. Payment Gateway Fees

Payment gateway fees, transaction charges, currency conversion fees, bank charges, and processing fees may be deducted from the refund amount where applicable.

If a payment processor does not return transaction fees, those fees may not be refundable.

10. Service Cancellation

Requesting a refund does not automatically cancel your service unless cancellation is specifically requested or confirmed.

You must cancel any unwanted service through the client area or by contacting support before the next billing date.

Once a service is cancelled or terminated, related data may be deleted according to our service terms.

11. Abuse, Violations, and Fraud

No refund will be issued if your account or service is suspended, restricted, or terminated due to:

• Spam

• Phishing

• Malware

• Illegal activity

• Fraudulent orders

• Chargebacks

• Resource abuse

• Network abuse

• Violation of our Terms and Conditions

• Violation of our Acceptable Use Policy

• Providing false or misleading account information

We reserve the right to deny refunds to customers who abuse our refund policy.

12. Chargebacks and Payment Disputes

Before opening a chargeback or payment dispute, you should contact our support team so we can review and resolve the issue.

Opening a chargeback or dispute without contacting us may result in immediate suspension or termination of your services.

If a chargeback is filed, we may suspend the related account and services until the matter is resolved.

Additional administrative fees may apply for chargebacks or reversed payments.

13. Service Downtime

Refunds are not automatically issued for temporary downtime, maintenance, network issues, third-party outages, force majeure events, or issues outside our reasonable control.

Where a specific Service Level Agreement applies, service credits or remedies may be provided according to that agreement.

14. Promotional and Discounted Services

Services purchased under promotions, coupons, discounts, special offers, or limited-time deals may be non-refundable unless clearly stated otherwise.

Refunds for discounted services, where approved, will be based only on the actual amount paid.

15. Changes to This Refund Policy

FayzanZahid may update or change this Refund Policy at any time.

Any changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted means you accept the updated Refund Policy.

16. Contact Information

For refund requests or questions about this Refund Policy, please contact us:

Company: FayzanZahid
Website: https://fayzanzahid.com
Email: [Support Email]
Address: [Company Address]