Terms of Services

🛒

Terms of Services

Legal

Terms of Services

Effective Date: 01st Jun 2005
Company Name: FayzanZahid
Website: https://fayzanzahid.com

These Terms and Conditions govern your use of the web hosting, domain, VPS, server, email, backup, and related services provided by [Company Name]. By purchasing, accessing, or using our services, you agree to be bound by these Terms.

1. Services

[Company Name] provides web hosting, domain registration, VPS hosting, dedicated servers, reseller hosting, email hosting, website maintenance, backups, SSL certificates, and other related services.

Service features, limits, pricing, and availability may vary depending on the selected package or service plan.

2. Account Registration

To use our services, you may be required to create an account and provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

You must notify us immediately if you suspect unauthorized access to your account.

3. Payments and Billing

All fees must be paid according to the billing cycle selected at the time of order.

Services may be billed monthly, quarterly, annually, or according to any other billing term offered by us.

Invoices are generated automatically and must be paid before the due date.

Failure to pay invoices on time may result in suspension or termination of services.

We reserve the right to change pricing at any time. Any pricing changes will apply to future renewals unless otherwise stated.

4. Late Payments, Suspension, and Termination

If payment is not received by the due date, we may suspend the related service.

If the invoice remains unpaid after the allowed grace period, we may terminate the service permanently.

Terminated services may result in permanent data loss. We are not responsible for any loss of data due to non-payment, suspension, or termination.

5. Refund Policy

Refunds may be provided according to our published refund policy.

Some services may be non-refundable, including but not limited to:

  • Domain registrations, renewals, and transfers

  • SSL certificates

  • Software licenses

  • Setup fees

  • Dedicated servers

  • Custom development or maintenance work

  • Third-party services

Refund requests must be submitted within the applicable refund period.

Abuse of our refund policy may result in refusal of future refunds.

6. Acceptable Use Policy

You agree not to use our services for any illegal, harmful, abusive, or prohibited activities.

Prohibited activities include, but are not limited to:

  • Hosting malware, viruses, phishing pages, or harmful scripts

  • Sending spam or unsolicited bulk email

  • Hosting illegal content

  • Copyright or trademark infringement

  • Hacking, scanning, brute force attacks, or unauthorized access attempts

  • Cryptocurrency mining without written permission

  • Running resource-abusive scripts

  • Hosting child exploitation material or any content involving abuse

  • Fraud, scams, or deceptive activity

  • DDoS attacks or network abuse

  • Selling or distributing stolen data

  • Violating applicable laws or regulations

We reserve the right to suspend or terminate any service involved in abusive or prohibited activity without prior notice.

7. Resource Usage

Shared hosting accounts must use server resources fairly.

Excessive use of CPU, RAM, disk I/O, email, database, or network resources may affect other customers and may result in limitation, suspension, or upgrade requirement.

Unlimited hosting plans, where offered, are subject to fair usage policies and are not intended for file storage, backups, media archives, or other non-website purposes unless clearly allowed.

8. Customer Content

You are fully responsible for all content uploaded, stored, transmitted, or published through your account.

We do not actively monitor customer content, but we may investigate complaints or abuse reports.

You confirm that you have the legal right to use, publish, and distribute all content hosted under your account.

9. Backups and Data Loss

We may provide backups as part of selected services; however, backups are not guaranteed unless specifically stated in your service plan.

You are responsible for maintaining your own independent backups of your website, emails, databases, and files.

[Company Name] is not liable for data loss, corruption, accidental deletion, service failure, or backup failure.

10. Domain Names

Domain registration, renewal, transfer, and management are subject to the rules of the relevant domain registry and registrar.

You are responsible for ensuring domain contact information is accurate and up to date.

Failure to renew a domain before expiry may result in suspension, redemption fees, or permanent loss of the domain.

Domain fees are generally non-refundable once the domain has been registered, renewed, or transferred.

11. Email Services

Email services must not be used for spam, phishing, bulk unsolicited messages, or abusive mail activity.

We may suspend email sending privileges or the entire service if email abuse is detected.

Email deliverability is not guaranteed, as it depends on third-party mail providers, DNS records, blacklist status, and recipient server policies.

12. Uptime and Service Availability

We aim to provide reliable and stable hosting services.

However, we do not guarantee uninterrupted service unless a specific uptime guarantee is included in your service plan or Service Level Agreement.

Service interruptions may occur due to maintenance, hardware failure, software issues, network problems, cyberattacks, third-party failures, or events beyond our control.

13. Maintenance

We may perform scheduled or emergency maintenance to improve security, performance, or reliability.

Whenever possible, we will provide advance notice for scheduled maintenance.

Emergency maintenance may be performed without prior notice.

14. Security

You are responsible for securing your website, applications, scripts, passwords, CMS installations, plugins, themes, and other software.

You must keep all software updated and remove vulnerable or unused files.

If your account is compromised, we may suspend it to protect our network and other customers.

15. Support

Support is provided through our official support channels, such as tickets, email, live chat, or client area.

Support availability and response times may vary depending on your service plan.

We may refuse support for third-party software, custom code, unsupported scripts, or issues outside the scope of the purchased service.

16. Third-Party Services

Some services may rely on third-party providers, including domain registrars, data centers, control panels, payment gateways, SSL providers, software vendors, or cloud infrastructure providers.

We are not responsible for outages, pricing changes, policy changes, failures, or actions caused by third-party providers.

17. Account Suspension for Abuse or Risk

We may suspend or restrict services immediately if we believe:

  • The account is involved in abuse

  • The account is causing server instability

  • The account is creating security risks

  • The account violates these Terms

  • The account is subject to legal complaint or abuse report

  • The account is affecting other customers or our infrastructure

We may request corrective action before restoring service.

18. Termination by Customer

You may cancel your service from the client area or by contacting support.

Cancellation requests must be submitted before the next renewal invoice due date.

Stopping payment does not automatically cancel a service. You remain responsible for any unpaid invoices unless the service is properly cancelled according to our cancellation process.

19. Termination by Company

We reserve the right to terminate any account or service if you violate these Terms, abuse our services, fail to pay invoices, provide false information, or engage in illegal activity.

Upon termination, your data may be permanently deleted.

20. Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of data

  • Loss of revenue

  • Loss of business

  • Website downtime

  • Service interruption

  • Security breach

  • Domain loss

  • Email delivery failure

  • Third-party service failure

Your use of our services is at your own risk.

21. Indemnification

You agree to indemnify and hold harmless [Company Name], its owners, employees, contractors, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our services, your content, your violation of these Terms, or your violation of any law or third-party rights.

22. Prohibited Resale or Misuse

You may not resell, redistribute, or provide access to our services unless your plan specifically allows it, such as reseller hosting.

You may not use our infrastructure to operate services that violate our policies or applicable laws.

23. Changes to Services

We may modify, upgrade, replace, discontinue, or change any service or feature at any time.

Where possible, we will provide notice of major service changes.

24. Changes to Terms

We may update these Terms and Conditions at any time.

Updated Terms will be posted on our website. Continued use of our services after changes are posted means you accept the updated Terms.

25. Governing Law

These Terms shall be governed by the laws of [Country/State], without regard to conflict of law principles.

Any disputes shall be handled by the courts or dispute resolution bodies located in [Jurisdiction], unless otherwise required by law.

26. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Company: [Company Name]
Website: [Website URL]
Email: [Support Email]
Address: [Company Address]